Yodel driver ploughs into £29,000 Nissan outside customer's house

Crash and carry! Moment Yodel driver ploughs van into new £29,000 Nissan Qashqai outside customer’s house before driving away – leaving car written off

  • The Yodel courier was filmed ploughing into the Nissan Qashqai on Wednesday
  • It came after delivering package to customer Marlyn Truckle in Gloucestershire
  • Ms Truckle claimed that the driver had driven off without leaving phone number

Yodel is investigating after footage showed one of its drivers writing off a £29,000 car by reversing into it ‘at speed’ and ‘failing to leave his details’.

The courier was filmed ploughing into the Nissan Qashqai on Wednesday after delivering a package to customer Marlyn Truckle.

The vehicle, which was less than a year old, belongs to Marlyn’s daughter who caught the crash on CCTV outside her home in Tytherington, Gloucestershire.

Ms Truckle claimed the driver drove off without giving his number, leaving her daughter devastated.

Video shows the white van reversing down a street, directly into the path of the black Qashqai.

It collides with the car’s front bumper, shunting the vehicle backwards and rolling down the street before the van slams on its brakes.

The courier then pulls forward away from the car and adjusts his course before reversing more slowly again, this time missing the Qashqai.

He passes the car before using a driveway to turn around and pull away as the clip ends.

Ms Truckle, 67, said: ‘We were distraught, especially my daughter as it’s a new car, her pride and joy.

‘She is extremely angry, as am I. Especially as the driver lied to Yodel saying he knocked several doors?. He didn’t as the video shows.’ 

The vehicle, which was less than a year old, belongs to Marlyn’s daughter who caught the crash on CCTV outside her home in Tytherington, Gloucestershire

She posted the video on Twitter and Facebook, saying: ‘A Yodel delivery driver has reversed, at speed, into our daughter’s brand new car and written it off!

‘Didn’t stop, we have him on CCTV. Yodel wont give us a registration number.’

The video has angered social media users, with one woman saying: ‘Nothing shocks me anymore with yodel. Sorry that happened to your daughter.

‘Hope they catch him and he gets sacked and arrested.’ Another added: ‘Horrible! Good you have some footage of it.’ And one person added: ‘That is dreadful.’

Yodel said it was investigating the incident ‘as a priority’.

CEO Mike Hancox said: ‘We’re disappointed to hear about this incident and thank Mr Truckle for bringing it to our attention.

‘The driver’s behaviour clearly does not reflect the values that we stand for. ‘We’re investigating this incident and liaising with relevant authorities to resolve the matter as a priority.’

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