Great grandfather, 91, died after waiting 10 HOURS for paramedics

Ambulance service apologises to family of great grandfather, 91, who died after waiting 10 HOURS for paramedics to arrive when he broke his hip following fall in his kitchen

  • Don Mansell, from Shrewsbury, lost his balance and fell onto concrete floor
  • His daughter Sue Beesty, who had been visiting Mr Mansell at the time, called the ambulance just after 2.30 pm
  • It was not until early hours of the morning the next day that paramedics arrived

West Midlands Ambulance service has apologised to the family of a 91-year-old great grandfather who died after waiting 10 hours for paramedics to arrive when he broke him hip following a fall. 

Don Mansell, from Shrewsbury, lost his balance and fell onto the concrete floor in the kitchen of his home on November 28. 

His daughter Sue Beesty, who had been visiting her father at the time, called the ambulance just after 2.30pm – but it was not until the early hours of the morning the next day that paramedics arrived, reports the Shropshire Star. 

Mrs Beesty said that during the 10 hour wait, her father was ‘in so much agony’ and he kept saying it ‘must be my turn’ for the ambulance.

Once paramedics arrived, Mr Mansell, a great grand-father of five and a former carpenter, was taken to Royal Shrewsbury Hospital where his condition deteriorated. He died says later on December 3. 

Don Mansell, a 91-year-old great grandfather, who had to wait around 10 hours for an ambulance in ‘excruciating pain’ after breaking his hip following a fall has died

Mrs Beesty is now calling for the government to stop ambulance delays in the country and blames a lack of funding for the emergency services for the wait.

She told the newspaper: ‘My husband and myself had just arrived to see him on Sunday afternoon,’ she said.

‘He was standing facing the counter top. He turned 90 degrees and lost his balance, landing on the concrete floor.

‘I rang an ambulance just after 2.30pm but it was the early hours of the morning the next day before it arrived.

‘All this time he suffered excruciating pain. He was in so much agony. He kept saying about the ambulance, it must be my turn.

‘It was horrible because we couldn’t do anything. We had been informed not to move him or to allow him to drink because he might have needed an operation.

‘When he got to the hospital he was listed for an operation but then they said his heart was too weak.’

Mr Mansell later died on December 3 after his health deteriorated in hospital. 

Ambulances sit parked at the Hollymore Ambulance Hub of the West Midlands Ambulance Service (file image)

More than 10,000 people waited 12-plus hours to be seen in A&E last month, damning official figures revealed last week as the health service buckles under the pressure of pandemic backlogs.

Health bosses argue the NHS is battling multiple crises at once, with staff shortages, winter pressures, pandemic backlogs and Covid all adding to the strain on the health system.

Hospitals say patients are pouring back into the NHS after putting off treatment during the pandemic often with worsened conditions, which is exposing staff shortages. 

West Midlands Ambulance Service, which covers Shrewsbury where Don lived, has warned patients are being put at ‘catastrophic risk’ with paramedics unable to respond to 999 calls due to being held up at hospital. 

Mrs Beesty said: ‘I’m saddened. It was distressing not only for him but me as well because I felt helpless. What is happening in Shropshire? All our services are being eroded.

‘He lived in Shrewsbury about three miles from the hospital. Something needs to be done so other people don’t get put in that situation.

‘We are told the changeover at the hospitals are delaying things. There’s a lack of funding to provide sufficient beds for the emergency services.

‘I don’t understand how the ambulances have come to such a full stop.’

West Midlands Ambulance Service has apologised for the delay in responding to Mr Mansell.

A WMAS spokesperson said: ‘Paramedics in our control room spoke to the caller with the patient several times to check his condition.

‘Unfortunately, high levels of demand from people with life-threatening conditions sometimes mean we are not able to respond to incidents as quickly as our patients would want.

‘We are working closely with all local NHS partners to reduce delays and we continue to bolster frontline and control room staffing as part of a range of measures to help manage the current high levels of demand.’

Source: Read Full Article