Tesco website and app down leaving customers unable to complete or change shopping orders – The Sun

TESCO shoppers have been left unable to complete or change shopping orders after the website and app went down.

The supermarket appears to have had problems since yesterday evening, locking customers out of their accounts.

Shoppers who've tried to log in have had a message saying "we're sorry, but something went wrong" or that the site is down for maintenance.

Angry shoppers have vented on Twitter about the issues with one tweeting last night: "I've been trying almost 6hrs to buy a shop online.

"Every time the app or website crashes."

Another wrote: "Just wasted an hour filling a basket for an online shop with you for me to get to the payment and you're doing online maintenance!

"You're having a laugh! It would have been the first online shop with you but it's now the last."

A third person said at lunchtime today: "@Tesco your website is down. Can't log in or add anything to my basket."

While another added around the same time: "@Tesco hello – it seems your website and app are both having difficulties re placing my online shop.

"Is there an estimated fix time?"

A Tesco staff member replied to the customer on Twitter, saying: "We are aware of these issue [sic] but we don't have an ETA.

"I would ask to try deleting any cache and cookies and see if helps you to get the order through."

The Sun has contacted Tesco for comment.

Yesterday, Tesco also announced it's cutting 1,800 jobs to cut back on in-store bakeries.

Tesco had aimed to make £1.5billion worth of cost savings by 2020, with more than 10,000 jobs being cut since top boss Dave Lewis' takeover in 2014.

While in November, Tesco shoppers were furious as the supermarket's Christmas delivery slots sold out and its website crashed.

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